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Welcome to InnoAddi Support Service!

At InnoAddi Inc., we are committed to providing top-notch support for our customers, whether you’re purchasing a 3D printer or enrolling in one of our 3D printing classes. Below, you’ll find resources to help you get the most out of your experience with InnoAddi.

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Support Resources

3D Printer Support

  • User Manuals & Setup Guides – Find step-by-step instructions for setting up and maintaining your 3D printer.

  • Troubleshooting & FAQs – Solve common printer issues quickly with our support emails.

  • Warranty & Repairs – Learn about warranty coverage and how to request repairs or replacement parts.

  • Software & Firmware Updates – Download the latest updates for your 3D printer to ensure optimal performance.

3D Printing Classes Support

  • Class Schedules & Enrollment – Get information on upcoming classes and how to register.

  • Course Materials & Tutorials – Access digital resources and guides to support your learning.

  • Instructor Assistance – Contact your instructor for additional guidance.

Community & Learning

  • Online Forums & Community Support – Join discussions with fellow 3D printing enthusiasts.

  • Webinars & Workshops – Stay updated with our latest educational events.

  • Blog & Knowledge Base – Read articles and tips on 3D printing best practices.

Loyalty Reward

Get 3% Back On Every Purchase

What is the Rewards Program?

Our Rewards Program lets you earn 3% back on every purchase you make! Every time you shop with us, you’ll automatically collect rewards that you can use for discounts on future orders.

How do I join?

Just create a free account on our website. Once you’re logged in, you’ll be automatically enrolled in the Rewards Program-no extra steps needed!

How do I earn rewards?

For every purchase you make, you’ll earn 3% of your order total as rewards.
Example: If you spend $100, you’ll earn $3 in rewards.


How do I use my rewards?

Your rewards are available to use on your next purchase! At checkout, simply log in and choose to apply your rewards balance to your order.

Is there a minimum amount needed to redeem rewards?

No minimum! You can use your rewards on any order, big or small.

How do I check my rewards balance?

Log in to your account and visit the “My Rewards” section. You’ll see your current rewards balance and a history of your earned and redeemed rewards.

Do my rewards expire?

Rewards expire 12 months after they are earned, so make sure to use them before they’re gone!

Can I use rewards with other discounts or coupons?

Yes! You can combine your rewards with most other discounts or coupons, unless otherwise specified during special promotions.

What if I return an item?

If you return an item, the rewards earned from that purchase will be deducted from your rewards balance.

Can I transfer my rewards to someone else?

No, rewards are non-transferable and can only be used by the account holder.

Get in Touch

Email Support: info@innoaddi.com

Phone Support: (508) 966-7045 (Mon-Fri, 9 AM - 6 PM EST)

Live Chat: Available on our website during business hours

Support Language: English, Mandarin

Email Support: info@innoaddi.com

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Questions?

We'd love to hear from you! Reach out for inquiries, support, or feedback.

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