
Support Resources
3D Printer Support
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User Manuals & Setup Guides – Find step-by-step instructions for setting up and maintaining your 3D printer.
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Troubleshooting & FAQs – Solve common printer issues quickly with our support emails.
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Warranty & Repairs – Learn about warranty coverage and how to request repairs or replacement parts.
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Software & Firmware Updates – Download the latest updates for your 3D printer to ensure optimal performance.
3D Printing Classes Support
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Class Schedules & Enrollment – Get information on upcoming classes and how to register.
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Course Materials & Tutorials – Access digital resources and guides to support your learning.
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Instructor Assistance – Contact your instructor for additional guidance.
Community & Learning
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Online Forums & Community Support – Join discussions with fellow 3D printing enthusiasts.
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Webinars & Workshops – Stay updated with our latest educational events.
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Blog & Knowledge Base – Read articles and tips on 3D printing best practices.
Loyalty Reward
Get 3% Back On Every Purchase
What is the Rewards Program?
Our Rewards Program lets you earn 3% back on every purchase you make! Every time you shop with us, you’ll automatically collect rewards that you can use for discounts on future orders.
How do I join?
Just create a free account on our website. Once you’re logged in, you’ll be automatically enrolled in the Rewards Program-no extra steps needed!
How do I earn rewards?
For every purchase you make, you’ll earn 3% of your order total as rewards.
Example: If you spend $100, you’ll earn $3 in rewards.
How do I use my rewards?
Your rewards are available to use on your next purchase! At checkout, simply log in and choose to apply your rewards balance to your order.
Is there a minimum amount needed to redeem rewards?
No minimum! You can use your rewards on any order, big or small.
How do I check my rewards balance?
Log in to your account and visit the “My Rewards” section. You’ll see your current rewards balance and a history of your earned and redeemed rewards.
Do my rewards expire?
Rewards expire 12 months after they are earned, so make sure to use them before they’re gone!
Can I use rewards with other discounts or coupons?
Yes! You can combine your rewards with most other discounts or coupons, unless otherwise specified during special promotions.
What if I return an item?
If you return an item, the rewards earned from that purchase will be deducted from your rewards balance.
Can I transfer my rewards to someone else?
No, rewards are non-transferable and can only be used by the account holder.
Get in Touch
Email Support: info@innoaddi.com
Phone Support: (508) 966-7045 (Mon-Fri, 9 AM - 6 PM EST)
Live Chat: Available on our website during business hours
Support Language: English, Mandarin
Email Support: info@innoaddi.com